PERFORMANCE APPRAISAL AND EMPLOYEE COMMITMENT: A STUDY OF SELECTED TRANSPORT SERVICE COMPANIES IN NIGERIA

The purpose of the study was to ascertain if there is a significant relationship between performance appraisal and employee commitment and also to differentiate if performance appraisal significantly influences organizational sustainability. The population comprises 69 respondents from the selected 10 transport service company workers in Edo and Delta State. The hypotheses were formulated and tested using t-test tool. An unstructured questionnaire was used (direct interview) for the 50 respondents sampled out by using a random sampling technique. Based on the results of the analysis, it was revealed that an
insignificant relationship exists between employment commitment, organizational sustainability and performance appraisal. In order words, there is no significant positive relationship between the dependent and independent variables. It also suggests that a higher critical value of 2.447 was obtained compared to the calculated values of 0.20 and 0.53 of the two hypotheses tested respectively. The study recommended that the service industry should imbibe the culture of performance appraisal exercises to strengthen employee commitment. Again, managers and directors of service companies should be fair in their performance appraisal exercise (PAE) without fear or favour in order to enhance sustainability in the transport industry.