Examining the Impact of Community-Based Organizations on Public Service Delivery in Selected Rural Communities of Akwa Ibom, Nigeria

This mixed methods study explores the contributions of community based organizations (CBOs) in addressing service gaps within rural Nigeria, specifically examining nine local government areas (LGAs) in Akwa-Ibom State. Employing both quantitative household surveys and qualitative interviews with CBO leaders, the research initially engaged a total of 400 participants. However, due to missing responses in 10 questionnaires, the final analysis was based on a sample size of 390 participants. Analysis of community perceptions regarding CBO efficiency and trustworthiness revealed that, despite expanding access to crucial services, persistent challenges related to infrastructure, staffing, and financial sustainability remained. The study identified specific service gaps, including those in secondary education, agriculture, clean energy, and employment programs. While CBOs demonstrated localized impact, organizational limitations posed threats to effectiveness and alignment with community expectations. The findings emphasized the imperative for targeted capacity building and resource mobilization through public and private sector partnerships to enhance CBOs' roles in delivering equitable and sustainable services in rural areas. Addressing these limitations is crucial for CBOs to meaningfully contribute to rural development, ensuring their impact aligns accurately with community needs and expectations.